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Delivery & Returns

Delivery Charges

UK Delivery

Dashel Helmets & replacement pads: Free 1st class tracked UK delivery, with free UK returns. Orders dispatched Monday to Friday before 3pm.

Beryl Lights:  £3 (2-5 days) when ordering as a single item

European DDP Delivery

Dashel Helmets£10 to France and Germany only. This includes all EU taxes, tariffs and handling fees.

Accessories: £5 - 6 when ordering as single items. Additional charges may be incurred as these items are not of UK origin.

Rest of EU Delivery

Dashel Helmets: £10 excluding any additional taxes or customs charges (see below)

Accessories: Between £5 and £6 when ordering as single items, excluding any additional taxes or customs charges (see below)

Other International Delivery

Dashel Helmets: £20 excluding any additional taxes or customs charges (see below)

Accessories: Between £7 and £10 when ordering as single items, excluding any additional taxes or customs charges (see below)

We do not currently sell to Australia.

If you would prefer to purchase your Dashel helmet from within your country of residence, details of our international stockists can be found here

Customs and import charges

Outside of Europe DDP, In addition to the postage fees above you may be charged import taxes, duties and/or handling fees when the package reaches your destination country. These charges must be paid by the recipient of the parcel. Unfortunately, these charges are out of our control and we cannot predict what the cost will be.

If any parcels are returned to us because the duty and tax charges are higher than expected, we reserve the right to deduct any costs we may incur from your refund.

Please note Dashel Cycle Helmets have been tested and certified to
EN1078 - The European Standard. Dashel Cycle Helmets are therefore
only intended for use in Europe and any use outside this territory will be at
your own risk and we disclaim all liability thereto. Any postage outside of
the UK will be additional and the customer is liable for any import duty.

Returns Policy

If you would like to exchange, or return the helmet purchased from www.dashel.co.uk then you can return it within 60 days of the receipt of your order, providing it is in its original packaging, the tags are still attached and the helmet is unused.

A pre-paid Tracked 48 returns label will be enclosed with all UK orders. UK returns can be made using the Royal Mail Collect service and following the on screen instructions over three stages. Royal Mail will then collect the parcel from your chosen address. Alternatively you can take your parcel to any post office or mail centre using the enclosed label. 

We will aim to deliver your refund within 10 working days.

Please note that we do not refund international return postage. Returns are the responsibility of the buyer so use a tracked service.

Contact: sales@dashel.cc to confirm any return or exchange

Return address for international returns:

Dashel Returns 
Magma Moulding Ltd.
Kestrel Park
Burrington Way Industrial Estate
Plymouth
Devon
PL5 3LT

Votre panier

How to pick the right size +

Measuring and fitting

Measuring your head

Measure the widest part around your head – this is usually approx. 1cm above your ears. If you don’t have a flexible tape measure just use a piece of string or ribbon and find a ruler.

The 2 models of Dashel helmets come in different sizes.

Dashel Re-Cycle Helmet 
Small (S): 54-56.5cm
Medium (M): 57-59cm
Large (L): 60-62cm

Carbon Fibre Edition
Medium (M): 57cm - 58.5cm 
Large (L): 59cm - 61cm

How to Fit your Helmet

Place the helmet on your head, push it down ensuring it sits level 1-2 cm above your eyebrows and does not tilt too far backwards or forwards. The helmet should feel snug but not constricting. Depending which helmet you have purchased, use the comfort pads or adjuster dial to adapt it to your size

Tighten the chin strap, the 'Y' shape should fit just below your ears. The Fidlock clasp must sit under the chin and not on the jawbone.

Make sure the strap feels comfortable but secure. You should not be able to get more than one finger between your chin and the strap.

How to Achieve the Perfect fit

Depending on which helmet you have purchased, you will either have a pad system to achieve the perfect fit or an integrated dial fit system.

Re-Cycle & Team GB - adjust the dial on the rear of the helmet to achieve the perfect fit.

Carbon Fibre & Ocean Edition - Included with your purchase is a set of black 10mm wide pads. The silver pads already in your helmet are just 5mm thick. For a tailor made fit, mix and match according to whether your head is narrow, high or round.

The pads are just to make the helmet as comfortable as possible. They do
not contribute to the performance of your helmet in a crash, if you wish to
remove some completely then do so.

Remember a cycle helmet can only protect you it if fits properly. The helmet should feel snug but not constricting and sit level 1-2 cm above your eyebrows. Do not tilt it too far backwards or forwards. The Fidlock clasp
must sit under the chin and not on the jawbone. You should not be able to get more than one finger between your chin and the strap.