Delivery Charges
UK
Free 1st class tracked UK delivery for all helmets
Free UK exchange postage.
Return postage label £3 (deducted from repayment) Label supplied.
Orders dispatched on a next day service (Mon-Fri before 13.00).
Beryl Lights: £4 when ordering as a single item (not availble in EU due to GDPR)
European Delivery:
EU taxes, customs and handling fees are included in the helmet delivery.
Easy EU exchanges & returns available from our Netherlands warehouse.
We use Returnszap so you can purchase a cheap EU returns label.
Click here for automated returns and exhanges via ReturnsZap
Rest of World Delivery from £15
International return shipping is payable by the customer and can be arranged easily by our RetrunsZap service.
If you would prefer to purchase your Dashel helmet from within your country of residence, details of our international stockists can be found here or contact sales@dashel.co.uk
Customs and import charges
Outside of Europe, you may be charged import taxes, duties and/or handling fees in addition to postage when the package reaches your destination country. These charges must be paid by the recipient of the parcel. Unfortunately, these charges are out of our control and we cannot predict what the cost will be.
If any parcels are returned to us because the duty and tax charges are higher than expected, we reserve the right to deduct any costs we may incur from your refund.
Please note Dashel Cycle Helmets have been tested and certified to
EN1078 - The European Standard. Dashel Cycle Helmets are therefore
only intended for use in Europe and any use outside this territory will be at
your own risk and we disclaim all liability thereto.
Returns & Exchange Policy
If you would like to exchange, or return the helmet purchased from www.dashel.co.uk then you can return it within 30 days of the receipt of your order, providing it is in its original packaging, the tags are still attached and the helmet is unused. We can supply you with a returns label in the UK. If you decide not to purchase a helmet then £3 will be deducted from the refund.
Please note that we do not refund any international return postage. Returns are the responsibility of the buyer so use a tracked service.
Contact: sales@dashel.co.uk to query any return or exchange
Return address for UK & International (non-EU):
Dashel Returns UK
Tandem Group Plc
35 Tameside Drive
Castle Bromwich
Birmingham. B35 7AG
Return address for EU:
Brick Lane Bikes LTD
De Kooy 7a
5861EH Wanssum
Netherlands
