Delivery & Returns

Delivery Charges

UK 
Free 1st class tracked UK delivery for helmets. 
Orders dispatched next day service Monday to Friday before 3pm.
Beryl Lights: £4 when ordering as a single item

European Delivery:
EU taxes, customs and handling fees are included in the helmet delivery. Exchanges are available from our Netherlands warehouse. Returns can be sent to our Netherlands warehouse. Book in via sales@dashel.co.uk.  Return shipping must be paid for by the customer.

Other International Delivery

Dashel Helmets: £20 excluding any additional taxes or customs charges (see below)
Accessories: Between £9 and £15 when ordering as single items, excluding any additional taxes or customs charges (see below)

We do not currently sell to Australia.

International return shipping is not provided and must be arranged by the customer.

If you would prefer to purchase your Dashel helmet from within your country of residence, details of our international stockists can be found here. 

Return address for UK & International (non-EU):

Dashel Returns UK
Tandem Group Plc
35 Tameside Drive
Castle Bromwich
Birmingham. B35 7AG

Return address for EU:

Brick Lane Bikes LTD
De Kooy 7a
5861EH Wanssum 
Netherlands

Customs and import charges
Outside of Europe, you may be charged import taxes, duties and/or handling fees in addition to postage when the package reaches your destination country. These charges must be paid by the recipient of the parcel. Unfortunately, these charges are out of our control and we cannot predict what the cost will be.

If any parcels are returned to us because the duty and tax charges are higher than expected, we reserve the right to deduct any costs we may incur from your refund.

Please note Dashel Cycle Helmets have been tested and certified to
EN1078 - The European Standard. Dashel Cycle Helmets are therefore
only intended for use in Europe and any use outside this territory will be at
your own risk and we disclaim all liability thereto.

Returns & Exchange Policy

If you would like to exchange, or return the helmet purchased from www.dashel.co.uk then you can return it within 30 days of the receipt of your order, providing it is in its original packaging, the tags are still attached and the helmet is unused. We can supply you with a returns label in the UK. If you decide not to purchase a helmet then £3 will be deducted from the refund.

Please note that we do not refund any international return postage. Returns are the responsibility of the buyer so use a tracked service.

Contact: sales@dashel.co.uk to confirm any return or exchange