Delivery & Returns

Xmas Returns

 

We understand that Covid has affected the post globally so we are extending the deadline from 31st January to 28th February. We will accept exchanges and returns, as long as the tags are on and the helmet is unused. 

Apologies that our warehouse is running slower than normal due to social distancing. Do feel free to check the status at sales@dashel.cc

 

Delivery

Free Standard Tracked UK Delivery
Do add sales@dashel.cc to your address book to ensure tracking
notifications get through.
Please note that if you decide to return your helmet, we do not refund
return postage. We will refund one UK exchange via 2nd class post.

Import Duty

Delivery outside of the UK is charged as additional and the delivery
charges for each country are shown at checkout. The customer is liable for
any import duty. 

Returns Policy

If you would like to exchange or return the helmet purchased
from www.dashel.cc then you can return it within 30 days providing it is in
its original packaging, the tags are still attached and the helmet is unused.
Contact: sales@dashel.cc to confirm the return or exchange
Please note that we do not refund return postage.
Return address:

Dashel Returns.
Unit 5, Bradley Park,
Codnor Gate Industrial Estate,
High Holborn Rd,
Codnor, Ripley DE5 3NW

Purchases outside Europe

Please note Dashel Cycle Helmets have been tested and certified to
EN1078 - The European Standard. Dashel Cycle Helmets are therefore
only intended for use in Europe and any use outside this territory will be at
your own risk and we disclaim all liability thereto. Any postage outside of
the UK will be additional and the customer is liable for any import duty.